What we collect
When you send an enquiry we collect the details you provide — your name, phone number, email address, your message, and the stay or destination you’re asking about. We do not collect or store your IP address, and we don’t run third-party advertising trackers on this site.
If you subscribe to our newsletter, we store the email address you give us for that purpose only.
How we use it
Enquiry details are used solely to respond to you — to suggest stays, confirm availability and follow up on your request. Newsletter addresses are used to send occasional updates about stays and offers; you can unsubscribe at any time.
We never sell or rent your personal information to third parties.
Cookies
The public website works without tracking cookies. A session cookie is used only in the administration area to keep our team signed in.
Retention & your rights
We keep enquiry records only as long as needed to serve you and meet our legal obligations. You may ask us at any time to see, correct or delete the information we hold about you — write to us using the contact details on this site and we’ll act on it promptly.
Changes to this policy
We may update this policy as the website evolves. The latest version will always be published on this page.